Help with Cavatim

Email support@cavatim.com. Please include your device, app version and what happened. Never send your password, verification links or payment card details. Avoid including private diary content unless you choose to share it for support.

Sign in on another device

Use the same email address and password you use at cavatim.com. A waitlist signup is not a planner account. Use your private invitation email to create an account or reset your password if needed. Earlier versions that saved locally or to iCloud do not automatically import those older records into this new account.

Add your day widget

1. Open the Cavatim app and sign in. Visit Today and confirm that your current plan appears.
2. Touch and hold an empty area of the iPhone or iPad Home Screen, choose Edit, then Add Widget.
3. Search for Cavatim, choose Cavatim Day or Cavatim Now, pick a size, and add it.

If a widget looks old, open Cavatim and refresh Today. iOS schedules widget updates; they are not guaranteed to appear immediately. A widget saying “Sign in” may need reconnecting after a password reset or device revocation. Use Account settings to check the planning time zone.

Pro and purchases

Sign in to the original Cavatim account and use Restore purchases in the app. A subscription cannot be transferred to a different Cavatim account. Apple billing is managed in Apple subscription settings; refund requests go through Apple. Contact us if Apple shows a current subscription but Cavatim does not recognise it.

Export or delete your account

Account settings includes a diary download, password recovery, device controls and permanent account deletion. Export your records before deleting if you want a copy. Cancel any Apple subscription separately so Apple stops renewing it.